Phonebox Privacy Policy

Consumers Mobile Shop
Privacy Policy

Our Privacy Policy

Personal Data.
We are committed to protecting the personal data and information we collect about you each time you visit our website at www.Phoneboxsolutions.co.uk (hereinafter called the "website").

Your consent
Use of our website deems agreement to our Privacy Policy.

By using this website, you are accepting this privacy policy. We may in the future need to change this policy, and if we do so, the amended policy will be posted on this website.

We will only use the information that we collect about you lawfully, in accordance with the Data Protection Act of 1998.

Information submitted is stored on our secure servers and can only be accessed by authorised personnel working on behalf of Phonebox Communications Limited. We may transfer your information to our other offices and reputable third party organisations, which maybe sited outside the European Union.

Phones by Email Newsletter Services.

Newsletter Service:
To provide you with our free newsletter service we will ask you for your email address.

Unsubscribe:
To unsubscribe from any of the above services, either login in to your personal area and click the unsubscribe button, or alternatively email us at removeme@phoneboxsolutions.co.uk

Purchasing Good and Services from our Website.

We also collect information about you for the following reasons when purchasing goods or services from this website:

To process your order and administer our business

To maintain the highest standards of customer service

To notify you of products or services that may be of interest to you

The type of information that we will hold about you includes:

Name, address and email address Phone numbers

Credit/debit card details
The information we hold will be accurate and up-to-date. You can check the information held about you by emailing us at any time. If there are any inaccuracies, we will correct them as soon as you tell us about them.

You may request that we remove your details from our marketing database at any time; however, if for legal and internal accounting reasons, we are not able to remove your details, the information will be held securely.

Our security procedures mean that we may ask for proof of identity before we proceed with your order or enquiry.

During email transmission, your personal and order details are kept secure by the use of an SSL-encrypted server.

If we believe an order has been placed fraudulently, then we may share that information with third parties including the Police, credit card companies and any other organisation that may help to track and/or prevent future occurrences of fraud or abuse.

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

How We Use Your Information
phoneboxsoloutions.co.uk will only send you information about products and services that you have registered to receive. We may from time to time include information about new products and services which we may be offering in the future.

We will give you the chance to refuse any marketing email from us or our partners now and in the future, except that, as a courtesy, we will notify Monthly Contract customers when their 12 ,18 or 24 month minimum contract period has elapsed.

We reserve the right to access and disclose any information to comply with UK laws and any lawful requests by any appropriate UK authorities.

We may share your information with any company that is owned by Phonebox Communications Limited

Links to Other Websites
This website may contain links to other websites and services not supplied by phoneboxsolutions.co.uk. We take great care to check our website links, but we are not responsible for the privacy policies, terms and conditions or the contents contained within such websites.

Security
Phonebox Communications Limited has security measures in place to attempt to protect against the loss, misuse and alteration of personal data within our control. Whist we cannot ensure or guarantee that loss, misuse or alteration of data will not occur, we have systems in place and will take all reasonable measures to prevent this.

Use of Cookies
We may use technology to track the patterns of behaviour of visitors to our website. This can include using a ‘cookie’ that would be stored on your browser. Unless otherwise notified, your name, address, email address or telephone numbers will not be used and the cookies will not identify you. You can modify your browser to prevent the storage of these cookies. The site will still function fully if you have set your browser to refuse these cookies.

If anyone else other then yourself has access to your computer you should avoid permitting us to use cookies, as those people may be able to gain access to your account without having to enter your username and ID login details.

The Data Protection Act of 1998
You have a legal right to a copy of all the personal information we store about you and a right to correct any errors in on any information that we may hold about you.

Our website complies with the Data Protection Act of 1998. All personal data that is processed by our website is for the purpose of keeping you updated with information about our products and services that may interest you.

Your personal data may be used by:

Agents or persons acting on behalf of the Phonebox Communications Limited.

If you require copies of any personal data held about you by Phonebox Communications Limited you may make a written request to us for such data. There is a fee for the provision of this service.

Our Address is:
Phonebox Communications Limited

PO Box 2832
Solihull
West Midlands
B91 3BE

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